Helpline

Anyone can call the Parkinson's Foundation Helpline 1-800-4PD-INFO (1-800-473-4636) for answers to your Parkinson’s disease (PD) questions. Our Helpline is answered by PD information specialists who are skilled in providing the right information at the right time.

The Helpline is at the heart of our mission to make life better for people living with PD. The Helpline is a toll-free number for people with Parkinson’s, their families, friends and healthcare professionals to connect with a PD information specialist.

We can assist you in English and Spanish.

How We Can Help

Reach out to us for:

• Answers to your PD questions: PD diagnosis, treatment, daily living, caregiver concerns, research, clinical trials, advanced Parkinson’s and more.

• Referrals to health professionals and community resources for local support.

• Customized information packets: we provide digital or print versions of our resources including books, facts sheets and links to educational and local programs.

• Resources for anyone in the PD community, as well to those who provide care and services.

How to Reach Us

There are three ways you can get in touch with us:

• Call us. Speak to a real person when you call us at 1-800-473-4636. Monday through Friday from 9 a.m. to 7 p.m. ET.

• Email us. Email us with your PD question or concern any time at Helpline@Parkinson.org.

• Use our form. Use this form to ask us a question or let us know how we can help.

Let Us Help You Navigate the PD Topics That Matter Most to You

The Helpline is here to support you in any possible way, including answering your Parkinson’s questions, providing referrals to PD specialists, connecting you to resources and much more.

What referrals do PD information specialists provide?

Our specialists can search the Parkinson’s Foundation database and provide you with referrals to health professionals trained in PD, along with support groups and PD-tailored exercise and wellness classes in your area.

Who will I be talking to if I call 1-800-4PD-INFO?

Compassionate, trained PD information specialists from various health professions staff the Helpline.

Does the Parkinson’s Foundation offer financial help?

While the Foundation does not give financial aid, our specialists can refer you to organizations that may help with financial assistance for medication, transportation, basic needs and respite care. Our specialists can also provide referrals to government social service programs.

What are my options when I dial 1-800-4PD-INFO?

• Press 1 or stay on the line to speak to a specialist in English.

• Press 2 to speak with Donor Services.

• Press 3 to speak with a specialist in Spanish.

Testimonials

Here’s what callers say about our Helpline:

"Your service is excellent. First time I have used it, but I will be back."
- Judi

"Thank you so, so much. You’ve been wonderful. No one has been able to help me. Thank you. Thank you for your help."
- Anita

"After several phone calls with the Helpline, with their guidance and involvement, I was able to basically enable my father to get the care that he should receive. It’s nice to have a compass like the Parkinson’s Foundation that can help lead you through the waters."
- Gary, 50,000th Helpline Caller

"A friend of mine told me about the hospital guide. This thing is incredible. I’m calling to say thank you so much. I don’t live where my mother does and the two times she’s been in the hospital, it’s been the biggest nightmare in the world. This way I’ll just say “mom do you have that guide with you?” It was a huge gift. It deserves thanks. I wish everyone would call and thank you when they got it."
- Karen

"I just called to thank you for the wonderful hospital guide that you sent me. It was wonderful during my husband’s hospitalization and then in the rehab center. It really helped me and the nurses who were taking care of him and the doctors. I was able to provide them with all the information that you sent. There was no more arguments and he had very good care. We thank all you people that are so dedicated. What would we do without you?"
- Ms. Gomez

Our Most Popular Resources

Here are the most common Parkinson’s Foundation resources our specialists recommend. Not sure where to start? Give us a call and we can send you a customized list of resources.

• PD Library. Looking for something specific? Use our tailored search to sort by PD topic.

• In Your Area. Find local resources, such as health professionals, medical centers and more.

• Hospital Safety Guide. Advocate for your best care during a planned or unplanned hospital stay.

• Our website and blog. Explore the latest in PD from research updates to tips for daily living.