Ask PAM: The New Parkinson’s Foundation AI Chat Tool

Ask PAM (Parkinson’s Assistance Messenger) is an AI-powered chat tool from the Parkinson’s Foundation that provides trusted, evidence-based answers about Parkinson’s disease (PD) — anytime, anywhere.

Living with Parkinson’s disease often brings questions about symptoms, treatments, caregiving, research or what to do after a diagnosis. Now, getting reliable information is faster and easier than ever.

PAM was created to give people with Parkinson’s and their caregivers instant access to accurate, Parkinson’s Foundation-rooted information, 24 hours a day, seven days a week.

What is PAM?

PAM stands for Parkinson’s Assistance Messenger. It uses artificial intelligence (AI) to provide answers based on trusted Parkinson’s Foundation resources.

AI chat platforms — like ChatGPT and now PAM — are advanced software applications that use AI and machine learning to simulate human conversation. These platforms do not follow pre-programmed scripts, but instead understand context, intent, and learn from real interactions to provide more accurate, personalized responses.

PAM is designed to deliver clear, reliable information about Parkinson’s disease any time of day. PAM can support people living with PD, care partners and anyone else affected by PD. While PAM provides helpful educational information, it does not replace medical advice from your healthcare provider.

What can I ask PAM?

You can ask PAM questions anything about Parkinson’s disease, including symptoms, diagnosis, treatment options, hospital safety, caregiving support, research and more. You can type full questions or sentences, such as:

• I was just diagnosed with Parkinson’s — what should I do next?

• Does exercise help manage Parkinson’s symptoms?

• What should I know if I have PD and need to go to the hospital?

• How can I support my parent who has Parkinson’s?

• Is Parkinson’s genetic? Should I consider genetic testing?

PAM understands both English and Spanish.

ASK PAM A QUESTION NOW

Is my information private?

Yes. PAM is secure and confidential. If you choose to submit your contact information for follow-up through your conversation with PAM, it will be securely shared with our Helpline team so we can better support you. PAM does not store your personal health information beyond what is needed to respond to your request.

For more information, please review the Parkinson’s Foundation Privacy Policy.

How is PAM different from the Parkinson’s Foundation Helpline?

PAM is always available to provide instant answers online, whenever you need them. The Parkinson’s Foundation Helpline connects you with information specialists who offer personalized guidance during business hours.

Reach out to the Helpline for:

• Answers to your PD questions: PD diagnosis, treatment, daily living, caregiver concerns, research, clinical trials, advanced Parkinson’s and more.

• Referrals to health professionals and community resources for local support.

• Customized information: we provide digital or print versions of our resources including books, facts sheets and links to educational and local programs.

• Resources for anyone in the PD community, as well to those who provide care and services.

Both services are here for you — choose the option that works best for your needs. If you would like to speak with someone directly, contact the Parkinson’s Foundation Helpline at 1-800-4PD-INFO (1-800-473-4636) or Helpline@Parkinson.org.

Why launch a dedicated Parkinson’s AI chat tool?

The Parkinson’s Foundation launched an AI chat tool to expand support for people to access anytime, anywhere. Each stage of Parkinson’s brings new questions — an AI-powered tool can provide immediate, reliable answers in the moment.

By complementing our Helpline, PAM reflects the Foundation’s commitment to making information accessible. Getting answers to Parkinson’s questions empowers people with PD and care partners to advocate for better care and live better with Parkinson’s.

We Welcome Your Feedback

PAM is a new tool, and your feedback helps us improve it. If you use PAM, please let us know about your experience here.