Join Our Team

The National Parkinson Foundation is recruiting for the following positions:

Data Support Specialist
Moving Day® Phoenix Coordinator

Data Support Specialist

The Data Support Specialist is part of a strong, customer-oriented team focused on providing the infrastructure NPF needs to build long-term donor relationships to financially support the mission and programs of NPF. Handling calls from donors to promote a good positive image of NPF will help ensure we retain current donors and encourage new ones. A key component to maintaining good relationships is ensuring the database is maintained on a regular basis and the integrity of the database is a priority. This position will report to the Director of Constituent Relations.

RESPONSIBILITIES:

  • Research and respond to constituent and internal staff inquiries via phone calls or email and uphold NPF's high level of customer service to all constituents to help retain current relationships and ensure future ones. This person must always remain positive, friendly and professional at all times when dealing with our constituents.
  • Run Convio data sync reports daily.
  • Import lockbox gifts from offsite gift processor.
  • Maintain and update donor database, perform merges of duplicate records as needed and processing returned mail.
  • Import gift and bio updates to database.
  • Pull mailing lists from database and export into excel for events,
  • Open and sort the mail according to type and size of donation.
  • Handle donation calls from the National 1-800 PD Hotline.
  • Gift entry to include selected gifts on a daily basis and scanning all gift backup to main server.
  • Prepare mailing packet for offsite gift processor.
  • Maintain direct mail samples binder
  • Assist with in-house mailings
  • Assist in producing packets for new major donor gifts and assembling informational folders for donor visits.
  • Other duties as assigned by management.

EXPERIENCE/SKILLS REQUIRED:

  • At least three years of professional experience in a development or data management position.
  • Two year degree, bachelors preferred, and two years of previous customer service experience.
  • Proven track record of excellent customer service.
  • Proficiency in computer software programs, including Outlook, Word, Excel, and aptitude for working with donor database systems.
  • Prefer experience working with nonprofit organization.
  • Must demonstrate creativity, reliability, responsibility, flexibility and self-motivation.
  • Exceptional talent for building and sustaining relationships both internally and externally.
  • Should be technologically savvy, with an ability to work with IT staff to develop and implement new processes and systems to increase efficiency in a fast-moving environment.
  • Flexible and a self-starter; able to multi-task while also being highly detail-oriented.
  • Strong written and oral communication skills in English.
  • Raisers Edge knowledge is a plus.

Qualified applicants should review the responsibilities, requirements and application instructions for this position.

Moving Day® Phoenix Coordinator

The Moving Day® Coordinator will work in conjunction with local chapter volunteers on a new NPF-branded signature walk event to raise funds and awareness to further the organization's mission. The Moving Day® Phoenix Coordinator will execute this event in coordination with NPF senior leaders as well as local chapter leaders. This position reports to the NPF National Manager of Signature Events. This position is home office based and can be located in the Phoenix area. The person in this role reports to the Sr. Manager, National Signature Events.

RESPONSIBILITIES:

  • Identify, cultivate and recruit leadership volunteers to assist in obtaining corporate participation through sponsorships and company teams
  • Oversee implementation of Moving Day® Phoenix event and chapter volunteer leaders to promote corporate and community walker participation; maintain strong relationships with volunteers and volunteer committees; and handle event logistics
  • Establish media sponsors and partnerships to generate local awareness
  • Manage online database system: maintain and update walker data; produce a variety of routine and special reports; manage social media in conjunction with national office; and manage website and email campaigns
  • Provide support for volunteers and team captains

EXPERIENCE/SKILLS REQUIRED:

  • Bachelor's degree, preferably in nonprofit management, communications, marketing or related field.
  • Minimum 3-5 years experience in nonprofit, including experience with a national voluntary health nonprofit with chapters.
  • Ability to work in a team environment and interact with staff, volunteers and general public, both individually and in groups.
  • Ability to organize and manage multiple projects, prioritizes tasks and meets deadlines, as well as responds to changing priorities.
  • Strong technical skills, including experience with the Microsoft Software Suite including Word, Excel, Access and PowerPoint and web-based media, are required.
  • Excellent verbal and written communications skills in English.
  • Reliable form of transportation.
  • Demonstrated proficiency in database management and a familiarity with donor/customer database and online fundraising tools, preferably, experience with Raiser's Edge or similar customer relationship database and with an online fundraising platform is strongly desired.
  • Knowledge of standard office practices and procedures (filing, typing, copying, and record keeping, written business correspondence and telephone etiquette)

Qualified applicants should review the responsibilities, requirements and application instructions for this position.

 

The National Parkinson Foundation is an Equal Opportunity Employer. EOE M/F/D/V.

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